- We have a 7-day return policy, which means you have 7 days after receiving your product to request a return.
- Transit time is completely depend on the situation, may be there will be the delayed because of natural disaster (We will not consider this reason for asking the refund).
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- We will initiate the refund after the product getting back and verify the quality and condition. (It will take 2-3 working day to return back the money into the source which you used for the purchase)
- To start a return, you can contact us at info.starjewel9999@gmail.com. If your return is accepted, we'll provide the details as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Or Customer can login with user account and place a return request over there.
